Absolutely, at Atone you don’t have to sacrifice quality for wellness. We only ever use products that give the same finish that we all deserve and expect when we visit a salon.
Natulique Professional is our product of choice for all hair services. It took Alana years to find a product that delivered the results she wanted for her clients.
You can learn more about Natulique on their website http://www.natulique.com.au. There is a technical safety card available if you would like to have a read.
The safest thing is obviously to not colour or use products at all on your hair – but we don’t know too many ladies who can resist the bliss that is getting your hair done.
Good news is – we are the next best thing.
Yes, it is a naturally occurring compound and is used to activate our colours. This is not the ingredient you need to look out for when it comes to conventional products – it’s all the other hidden nasties.
It all depends on what you are allergic or sensitive to. There is always the risk that reaction may occur with any products we use on our skin.
If you have had issues in the past or would like to be sure, speak to us about a free patch test before colouring.
Yes, our products are safe to use during pregnancy. BUT we always recommend checking with your doctor first to be comfortable in all pregnancy and pre and post natal choices.
The only difference between Atone and conventional salons is that we don’t put your health at risk.
We can lighten, colour, balayage…whatever you are after.
Unfortunately not. We experience real issues getting colour to apply properly over Henna and it is very hard to get it to penetrate through the Henna to the hair. It is better that you grow out the Henna colour and then come and see us for an organic colour treatment.
No, we don’t charge any more for providing the safer option.
We sell a great range of Natulique hair and styling products for you to continue using at home after your salon experience. We also have a range of other great options for a safe and low-tox home. Check out our shop and product range here.
We are currently open Tuesday to Saturday and late night Wednesday by appointment.
We currently have a 48 hour cancellation policy.
From November 2016 we will be taking a $50 non-refundable deposit on appointments.
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty or are different to the product purchased on the website.
Please contact us within 5 days if you have any issues with your products, quoting your invoice number and a quick summary of what issues you are experiencing.
Any items for return must be received in the original condition they were sent; i.e. unopened boxes, labelling and contents to be intact and in a saleable condition. Product return costs are the responsibility of the purchaser.
Returns are to be received by Atone Wellness within 14 days of the returns approval. Any refunds will be credited to the original method of payment.
Firstly, we are deeply sorry and accept our sincerest apologies if you have any issues. We are human and occasionally these things happen.
However, we do not normally give refunds for an unsatisfactory result.
Please contact us within 2 days if you have any issues with your service result and quick summary of what issues you are experiencing.
We will provide our best advice or get you back in salon to rectify the service.
We do not accept liability for change of mind or wrong decision.